Terms & Conditions
Ordering from us
You are deemed to place an order with us by ordering via our online checkout process. We will send you an order acknowledgement by email, detailing the products you have ordered.
Our acceptance of an order takes place when we dispatch the order to the customer. When we dispatch the order the purchase contract will be made even if your payment has been processed immediately unless we have notified you that we do not accept your order or you have cancelled your order for any reason.
We may refuse to accept an order:
(1) Where goods are not available
(2) Where we cannot obtain authorisation for your payment
(3) If there has been a pricing or product description error
(4) If you do not meet any eligibility criteria set out in our terms and conditions
(5) If the order is to be delivered outside of the UK.
(6) If your order for personalised products contains content, which is deemed inappropriate for an order, i.e. threatening or abusive.
(7) If we believe your order is for commercial or other non-domestic concerns.
We reserve the right to cancel any order that we deem offensive.
Prices for goods offered for sale on this website and for postage are shown in Pounds Sterling, the currency used in the UK. During the checkout process, PayPal will convert and charge the Pounds Sterling prices in the customer’s own currency. Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the “Total Cost”.
Cancelling Personalised Products
All Teeny Weenies Products are Personalised. Unless there has been an error on our part, or the item you purchased is defective, you have no right to cancel and we cannot accept returns on ‘Personalised’ or ‘bespoke’ items, whether by name or date, as these cannot be sold to anyone else. Our website is designed to give customers every opportunity to check all input/personalisation details and dates.
We are confident that you will be happy with your purchase and ensure that all items are dispatched in perfect condition. However, if an item is faulty, we will exchange or refund your purchase. Please inform us within 7 days of the receipt of your goods.
Due to the nature of personalised products we cannot accept any returns unless faulty. It is the responsibility of the customer to ensure all spellings of names are correct at the time of order. We cannot be held responsible for incorrect spelling of names or any other information, such as birth or christening dates. However, we understand that mistakes do happen, so if you have made a mistake, please contact us to discuss a solution to the error.
With regards to colour of products, we endeavour to depict colours of products as accurately as possible on our website. However please be aware that there may be very slight variations in colour shade due to photography and computer screens.
If an item is faulty please contact the customer service line to discuss returning the item. The returned parcel is your responsibility until it reaches us so we strongly recommend that you send it by registered post.
Copyright and protection of this website and its contents
This website, including all images, logos, designs and text is copyrighted and protected by Teeny Weenies personalised embroidered gifts. It is prohibited for anyone to copy, reproduce or use any images, logos, designs or text without the prior permission of Teeny Weenies personalised embroidered gifts.
Unless otherwise agreed in writing, Teeny Weenies maximum liability to you arising by reason of or in connection with the supply of the Products to you shall be limited to the amount paid by you in respect of the Products in question (“Payment Amount”).
Teeny Weenies shall not in any event be liable to you for:
Any direct loss; Or Any loss of profits, business or anticipated savings or loss of or corruption of data or any indirect loss or consequential loss what so ever even if it has been advised of the possibility of such loss. This does not affect your statutory rights as a consumer. Nothing in these conditions of sale shall exclude or limit the liability of Teeny Weenies for death or personal injury due to its negligence or for its fraud. This does not affect your statutory rights as a consumer.
No waiver by us shall be construed as a waiver of any rights or remedies, or any subsequent breach of any provision of these Conditions of Sale.
These Conditions of Sale, set out the whole of the agreement between you and Teeny Weenies. Teeny Weenies employees or agents are not authorised to make any representations concerning the Products unless confirmed in writing by Teeny Weenies. You confirm that you do not rely on, and waive any claims for breach of, any such representations, which are not so confirmed.
These Terms and Conditions shall be exclusively governed by and construed in accordance with the laws of the UK and you irrevocably submit to the exclusive jurisdiction of the courts of the UK.